Privacy Policy
At our online fashion brand, we take your privacy and the security of your personal information seriously. This privacy policy outlines how we collect, use, and protect the information you provide to us during your interactions with our website. We encourage you to read this policy to understand how we handle your data.
-
Information Collection: We may collect personal information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or engage in any other activities or services available on our site. The types of information we may collect include but are not limited to your name, email address, shipping and billing address, payment details, and browsing behavior on our website.
-
Information Use: We use the collected information to process your orders, communicate with you about your purchases, deliver the products to you, and provide customer support. Additionally, we may use your email address to send you marketing communications, newsletters, and updates about our brand and promotions. You have the option to unsubscribe from these communications at any time.
-
Data Security: We implement various security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption techniques and secure servers to ensure the confidentiality and integrity of your data. However, please understand that no transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
-
Third-Party Service Providers: We may engage third-party service providers to assist us in various aspects of our business operations, such as payment processing, shipping, or analytics. These service providers have access to the personal information necessary to perform their functions on our behalf and are obligated to maintain the confidentiality and security of your data.
-
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have the option to disable cookies through your browser settings; however, please note that this may impact certain functionalities of our website.
-
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request the removal of your personal data from our systems, please contact us using the information provided at the end of this policy.
-
Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from individuals under 13 years old. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information promptly.
-
Updates to the Privacy Policy: We reserve the right to update or modify this privacy policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we handle your information.
If you have any questions, concerns, or requests regarding our privacy practices or the personal data we hold about you, please contact us using the information provided below. We will make every effort to address your inquiries in a timely manner.
Anvili Fashion LLP
Address: FF-16 TDI Centre, Jasola, New Delhi-110025
email: ab@anvili.in
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure online payment platforms. Please refer to our website for a complete list of accepted payment options.
Will I be charged international duties and taxes?
All Domestic (India) and International orders may be subject to taxes and import duties. The taxes will be calculated at the time of checkout. You are responsible for any import fees, duties and/or taxes that are incurred on the package.
The item I want is out of stock, will it be restocked?
If we have sold out of the style/size you are looking for, please send us an email directly to be added to our waitlist. We will notify you by email as soon as the item is back in stock.
How long will it take for my order to be processed and shipped?
We strive to process and ship orders as quickly as possible. Once your order is successfully placed, it will typically take 2 business days for processing before being shipped. Shipping times may vary depending on your location and the chosen shipping method. You can find more detailed information in our shipping policy on our website.
How much does delivery cost?
Please see our shipping page for further information on shipping costs for our different delivery options.
Where is my order?
You will receive a tracking number to your email, which will provide you with an estimated arrival date. Please track the status of your parcel using the tracking number and tracking link provided to you.
Please note there can be local delays with customs and/or couriers that may affect your expected delivery time.
What is your return policy?
Please note that we have a strict no return policy. We kindly ask you to consider your purchases carefully as all sales are final.
Can I cancel or modify my order after it has been placed?
We aim to process orders swiftly, so if you need to cancel or modify your order, please contact our customer support team as soon as possible. While we cannot guarantee changes or cancellations after the order is processed, we will do our best to accommodate your request.