Terms & Conditions

Welcome to our online store Anvili! These terms and conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

  1. Use of the Website: You must be at least 18 years old or have the consent of a parent or legal guardian to use our website. You are responsible for ensuring the accuracy and completeness of any information you provide during the registration or checkout process. You agree not to use our website for any illegal or unauthorized purposes.

  2. Product Information and Pricing: We make every effort to provide accurate product descriptions, images, and pricing on our website. However, we do not guarantee the accuracy, completeness, or reliability of such information. We reserve the right to correct any errors, inaccuracies, or omissions and to update or modify product information and pricing at any time without prior notice.

  3. Orders and Payments: Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion. Once an order is accepted, payment is required in full before the order is processed and shipped. We accept various payment methods, and you agree to provide accurate and valid payment information.

  4. Shipping and Delivery: We strive to process and ship orders promptly. Please refer to our separate shipping policy for detailed information on shipping methods, delivery times, and associated costs. We are not responsible for any delays or issues arising from external factors, including customs clearance, weather conditions, or logistical challenges.

  5. Returns and Exchanges: We want you to be satisfied with your purchase. Please refer to our separate return and exchange policy for detailed information on eligibility, procedures, and any associated costs. We reserve the right to refuse returns or exchanges that do not comply with our policy.

  6. Intellectual Property: All content, including but not limited to text, images, graphics, logos, designs, and trademarks, displayed on our website are the intellectual property of our clothing brand. You may not use, reproduce, modify, distribute, or exploit any content without our prior written consent.

  7. User Conduct: When using our website, you agree to abide by all applicable laws and regulations. You shall not engage in any activity that may disrupt or interfere with the proper functioning of our website or compromise the security of our systems. You also agree not to use our website for any unlawful or unauthorized purposes.

  8. Privacy and Data Protection: We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws. Please review our separate privacy policy to understand how we collect, use, and safeguard your data.

  9. Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the products purchased through our website. This includes, but is not limited to, damages for lost profits, loss of data, or interruption of business operations.

  10. Indemnification: You agree to indemnify and hold our clothing brand, its affiliates, employees, and agents harmless from any claims, demands, or damages, including reasonable attorneys' fees, arising out of your breach of these terms or your violation of any laws or rights of third parties.

  11. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Delhi Judicial System. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi only.

We reserve the right to update or modify these terms of service at any time without prior notice. It is your responsibility to review these terms periodically. Your continued use of our website after any modifications constitutes your acceptance of the revised terms.

If you have any questions or concerns regarding these terms and conditions, please contact us using the information provided on our website.

Ordering

We accept various payment methods, including credit/debit cards and other secure online payment platforms. Please refer to our website for a complete list of accepted payment options.

All Domestic (India) and International orders may be subject to taxes and import duties. The taxes will be calculated at the time of checkout. You are responsible for any import fees, duties and/or taxes that are incurred on the package.

If we have sold out of the style/size you are looking for, please send us an email directly to be added to our waitlist. We will notify you by email as soon as the item is back in stock.

Delivery

We strive to process and ship orders as quickly as possible. Once your order is successfully placed, it will typically take 2 business days for processing before being shipped. Shipping times may vary depending on your location and the chosen shipping method. You can find more detailed information in our shipping policy on our website.

Please see our shipping page for further information on shipping costs for our different delivery options.

You will receive a tracking number to your email, which will provide you with an estimated arrival date. Please track the status of your parcel using the tracking number and tracking link provided to you.

Please note there can be local delays with customs and/or couriers that may affect your expected delivery time.

Returns and Exchanges

Please note that we have a strict no return policy. We kindly ask you to consider your purchases carefully as all sales are final.

We aim to process orders swiftly, so if you need to cancel or modify your order, please contact our customer support team as soon as possible. While we cannot guarantee changes or cancellations after the order is processed, we will do our best to accommodate your request.

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